A cowboy boot has no laces, which is a problem if you only sell online

A permitting delay pushed back the Detroit opening by a week. Two women had booked babysitters and driven an hour to get there. When the store team found out they had come from Canada and the company cannot ship across the border, two associates got in a car and took the gift over themselves. Nobody asked a manager first. David Lafitte runs Tecovas, the Austin boot brand that sells online and now has more than fifty stores with a bar in each one. He tells Elizabeth Gore why opening fifteen more is a hiring question rather than a money one, and how the brand drifted off course a millimeter at a time. Featuring David Lafitte, President and CEO, (Source: Yahoo Finance | Region: Texas, USA)